Frequently asked questions

GetDesk is an online platform for booking workspaces. We provide a convenient service for finding and renting coworking spaces, closed offices, meeting rooms and conference halls

You choose the desired workspace on our website, book it for the required time and pay for the booking online. After confirmation, you can use the reserved space

GetDesk lets you book coworking spaces, private offices, meeting rooms, and even conference rooms for your business

Yes, you can offer your workspace for rent on GetDesk. Read the information on the For partners page. Then register, go to the "Your accommodation objects" section, click "Add" and follow the instructions

Yes, to book workspaces you need to register on our website. Registration will allow you to manage your bookings, receive notifications and use additional features

Go to the registration page, enter the required data (email, password), click "Register" and confirm your registration using the link sent to your email. You can also register using your Google account. To do this, click the "Sign in with Google" button and follow the instructions

Go to the login page, click "Forgot your password?" and follow the instructions to restore access to your account

To change your personal data, go to the "Profile Settings" section in your personal account and make the necessary changes. Don't forget to save them

Registration and job search on our website is free. Payment is charged only for the rent of selected jobs and services

Use our search engine to find workspaces by location, date, space type and more. You can also browse listings on the homepage

Yes, you can preview the workspace before booking. There are two ways to do this:

• Sign up for a tour: Fill out the feedback form on the property viewing page, indicating your contact information. A representative of the property will contact you to arrange a viewing date
• Contact the property by phone: Find the contact phone number on the workspace description page. Call the property directly to ask questions and arrange a tour

If you need to change the date or time tour, please contact the property representative directly using the contact number provided on the property viewing page or email our support team

If you are unable to attend a tour at your scheduled time, please contact the property representative directly using the contact number provided on the property viewing page or email our support team

Yes, you can book a workspace for any period by specifying the desired dates in the booking window. However, please note the following conditions:

• If the workspace is open 7 days a week, you can book it for any continuous period, including several weeks
• If the workspace has a weekend, the booking will be limited to one week. You can extend the booking by making several separate bookings

If the time you need is taken, please try other dates or contact support team for assistance in finding alternative options

We use the CloudPayments payment system, which allows our customers to pay for purchases with Visa, MasterCard

All transactions are protected and processed using modern security technologies

If you have problems with payment, check the correctness of the entered data and the availability of funds on the card. If the problem is not resolved, contact our support service

Yes, the refund policy depends on the time remaining before the start of the booking. Please check the cancellation and refund policy when booking or contact our support service for more information

If your booking is refundable according to the cancellation policy, the funds will be returned to your account within 5-7 business days automatically. If you have any problems, please contact our support service

Unfortunately, at this time you can cancel your current booking and create a new one that meets your requirements

You can contact our support team in the following ways:

• Send a message to email address welcome@getdesk.com
• Use the feedback form on the Contacts page
• Use the online support chat on the website

We are always ready to help you!