Privacy Policy

1. General Provisions

Within the framework of this Policy, the User’s personal information is understood as:

1. 1.1. Personal information that the User provides about themselves independently during registration (creation of an account) or in the process of using the Services, including the User’s personal data. Information required for the provision of Services is marked in a special way.
2. 1.2. Data that is automatically transmitted to the Platform’s services during their use through the software installed on the User’s device, including IP address, cookie data, information about the User’s browser (or other program used to access the services), technical specifications of the equipment and software used by the User, date and time of access to the services, addresses of requested pages, and other similar information.
3. 1.3. This Privacy Policy applies only to the Platform getdesk.com. The Platform getdesk.com does not control and is not responsible for third-party platforms that the User may access via links available on the Platform getdesk.com.
4. 1.4. The Platform may automatically process and publish information about objects (e.g., name, address, operating hours) obtained from public sources solely for the purpose of populating the accommodation object catalog. Such data is not considered personal data and is not subject to this Policy.

2. Purposes of Processing Users’ Personal Information

1. 2.1. The Platform collects and stores only the personal information necessary for providing services or fulfilling agreements and contracts with the User, except in cases where legislation requires mandatory storage of personal information for a period specified by law.
   In case of receiving a notification from the User about the withdrawal of consent to the processing of personal data, the Platform ceases processing the User’s personal data within a period not exceeding 10 (ten) business days from the receipt of the notification.
   The notification of withdrawal of consent to the processing of personal data is sent to the email address: welcome@getdesk.com, or by written request to the legal address: 109444, Moscow, inner-city municipal district Vykhino-Zhulebino, Ferganskaya St., 6, bldg. 2, room 3/4.
2. 2.2. The Platform processes the User’s personal information for the following purposes:
   1. 2.2.1. Identification of the User registered on the Platform to ensure secure access to the account and its management, communication with the User, sending notifications, requests, and information related to the Platform’s operation, fulfilling the terms of agreements with the User, and processing requests and applications.
   2. 2.2.2. Providing the User with access to personalized Platform resources.
   3. 2.2.3. Establishing communication with the User, including sending notifications, requests related to the use of the Platform, provision of services, and processing requests and applications from the User.
   4. 2.2.4. Determining the User’s location to ensure security and prevent fraud.
   5. 2.2.5. Verifying the accuracy and completeness of personal data provided by the User.
   6. 2.2.6. Creating an account for identification and authentication procedures and further provision of access rights to requested resources, as well as access settings, if the User has given consent to create an account.
   7. 2.2.7. Notifying the Platform User about account status, transactions, operations within the Platform, and possible errors.
   8. 2.2.8. Providing the User with effective customer and technical support in case of issues related to the use of the Platform.
   9. 2.2.9. Conducting advertising activities with the User’s consent.

3. Conditions for Processing Users’ Personal Information and Its Transfer to Third Parties

1. 3.1. The Platform stores Users’ personal information in accordance with the internal regulations of specific services.
2. 3.2. The confidentiality of the User’s personal information is maintained, except in cases where the User voluntarily provides information about themselves for general access to an unlimited number of persons.
3. 3.3. The Platform is entitled to transfer the User’s personal information to third parties in the following cases:
   1. 3.3.1. The User has given consent to such actions.
   2. 3.3.2. The transfer is necessary for the User to use a specific service or to fulfill a specific agreement or contract with the User.
   3. 3.3.3. The transfer is required by Russian or other applicable legislation within the framework of the procedure established by law.
   4. 3.3.4. In case of the sale of the Platform, all obligations to comply with the terms of this Policy regarding the personal information received are transferred to the acquirer.
4. 3.4. The processing of the User’s personal data is carried out without a time limit in the following ways: collection, recording, systematization, accumulation, storage, updating (modification, correction), extraction, use, transfer (dissemination, provision, access), anonymization, blocking, deletion, destruction of personal data, including in personal data information systems with or without the use of automated means. The processing of Users’ personal data is carried out in accordance with Federal Law No. 152-FZ “On Personal Data” dated July 27, 2006.
5. 3.5. In case of loss or disclosure of personal data, the Platform Administration informs the User about the loss or disclosure of personal data.
6. 3.6. The Platform Administration takes necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, modification, blocking, copying, dissemination, as well as from other unlawful actions of third parties.
7. 3.7. The Platform Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.

4. Obligations of the Parties

1. 4.1. The User is obliged to:
   1. 4.1.1. Provide information about personal data necessary for using the Platform.
   2. 4.1.2. Update and supplement the provided information about personal data in case of changes to this information.
2. 4.2. The Platform Administration is obliged to:
   1. 4.2.1. Use the obtained information exclusively for the purposes specified in this Privacy Policy.
   2. 4.2.2. Ensure the confidentiality of the information, not disclose it without the User’s prior written permission, and not sell, exchange, publish, or disclose the User’s personal data in any other possible way, except as provided in this Privacy Policy.
   3. 4.2.3. To ensure the protection of the User’s personal data during their processing, the following legal, organizational, and technical measures have been taken to prevent unauthorized, unlawful, or accidental access to personal data, destruction, modification, blocking, copying, provision, dissemination of personal data, as well as other unlawful actions regarding personal data: password system, storage of password hashes, authentication and authorization mechanisms.
   4. 4.2.4. Block personal data related to the respective User from the moment of the User’s or their legal representative’s request or the request of the authorized body for the protection of personal data subjects’ rights for the period of verification in case of detection of inaccurate personal data or unlawful actions.

5. Liability of the Parties

1. 5.1. The Platform Administration, which has failed to fulfill its obligations, is liable for losses incurred by the User in connection with the unlawful use of personal data, in accordance with the legislation of the Russian Federation.
2. 5.2. In case of loss or disclosure of confidential information, the Platform Administration is not liable if this confidential information:
   1. 5.2.1. Became public domain before its loss or disclosure.
   2. 5.2.2. Was received from a third party before it was obtained by the Platform Administration.
   3. 5.2.3. Was disclosed with the User’s consent.

6. Dispute Resolution

1. 6.1. Before filing a lawsuit regarding disputes arising from the relationship between the Platform User and the Platform Administration, it is mandatory to submit a claim (a written proposal for voluntary dispute resolution).
2. 6.2. The recipient of the claim, within 10 (ten) calendar days from the date of receipt of the claim, notifies the claimant in writing of the results of the claim’s consideration.
3. 6.3. If an agreement is not reached, the dispute will be referred to a court in accordance with the current legislation of the Russian Federation.
4. 6.4. This Privacy Policy and the relationship between the User and the Platform Administration are governed by the current legislation of the Russian Federation.

7. Google Calendar Integration

1. 7.1. The GetDesk platform provides the ability to synchronize bookings with Google Calendar via Google Calendar API.
2. 7.2. When connecting Google Calendar, the User (premises owner) voluntarily grants access to:
   • Calendar list (scope: calendar.readonly)
   • Events in the selected calendar (scope: calendar.events)
3. 7.3. Access is granted exclusively to the calendar that the User explicitly selected in the premises settings.
4. 7.4. Data from Google Calendar is used only for:
   • Importing existing events to prevent double bookings
   • Creating, updating, and deleting events when booking through GetDesk
   • Synchronizing premises availability
5. 7.5. GetDesk does NOT gain access to email, contacts, Google Drive, or other Google services.
6. 7.6. The User can disable the integration at any time in the premises settings — access to Google Calendar will be revoked immediately via Google Account Settings.
7. 7.7. Data processing via Google Calendar API is carried out in accordance with the Google Privacy Policy.

8. Additional Terms

1. 8.1. The Platform Administration is entitled to make changes to this Privacy Policy without the User’s consent.
2. 8.2. The new Privacy Policy takes effect from the moment it is posted on the Platform, unless otherwise provided by the new version of the Privacy Policy.
3. 8.3. All suggestions or questions regarding this Privacy Policy should be reported to the support service or to the email address welcome@getdesk.com.
4. 8.4. The current Privacy Policy is posted on the page at: https://getdesk.com/ru-en/doc/privacy-policy.
5. 8.5. This Privacy Policy is an integral part of the Public Offer for Partners and the User Agreement.